Privacy Policy

Last Modified: November 25, 2024

1. Introduction

Northeast Transportation Group d/b/a GO Boston Shuttle provides ground transportation services to people in the greater Boston area. At GO Boston Shuttle the privacy and security of our customers and visitors are of paramount importance. GO Boston Shuttle is committed to protecting the data you share with us. This privacy policy explains how GO Boston Shuttle processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and system.

For the purposes of this policy, GO Boston Shuttle defines the term “Customer” as an entity with which GO Boston Shuttle has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example www.gobostonshuttle.com).

Any information stored within GO Boston Shuttle’s system is treated as confidential. All information is stored securely and is accessed by authorized personnel only. GO Boston Shuttle implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

2. Collection and use

2.1 General

The following sections cover the specifics of each of the two groups from which data is collected: website Visitors and Customers.

2.2 Website Visitors

If you are a Visitor to our website only, and not a customer, then this section is relevant for you.

By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.

GO Boston Shuttle may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. GO Boston Shuttle may add information collected by way of pageview activity. Furthermore, GO Boston Shuttle may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you sign up for information and newsletters. If you provide GO Boston Shuttle with your social media details, GO Boston Shuttle may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, interest in GO Boston Shuttle services, and certain information about the company or group you are working for or representing if applicable (company or group name and address, size) as well as information.

GO Boston Shuttle does not share or sell SMS opt-in, or phone numbers for the purpose of SMS.

GO Boston Shuttle gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.

2.2.1 Purpose of processing personal data

GO Boston Shuttle uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.

2.2.2 Sharing personal data

GO Boston Shuttle may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.

2.2.3 Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.

2.2.4 Links to other sites

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. GO Boston Shuttle is not responsible for the content or privacy policy of these other sites.

2.3.1 Information Collection, Use, and Sharing

What information do we collect?
We collect information from you when you create a profile or order transportation services from us. As appropriate, we collect your: name, e-mail address, billing address, physical address, phone number, and credit card data.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

• To process transactions
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To improve customer service
  Your information helps us to more effectively respond to your customer service requests and support needs.
• To send periodic emails
  The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we disclose or share any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

2.3.2 Data Protection and Security

How do we protect your information?
All of your data is stored in a secure server farm. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS 1.2) technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

3. Retention and deletion

GO Boston Shuttle will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. GO Boston Shuttle’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. Customers with an active account will therefore have the responsibility to delete data when required. When a Customer’s account is terminated or expired, all Personal Data collected through our system will be deleted, as required by applicable law.

4. Acceptance of these Conditions

We assume that all Visitors of our website and Customers of GO Boston Shuttle have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of the GO Boston Shuttle website after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy.

5. Our Legal Obligation to Disclose Personal Information

We will reveal a Customer’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to GO Boston Shuttle or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

6. GO Boston Shuttle’s Data Protection Contact Information

GO Boston Shuttle can be reached at the following address:

GO Boston Shuttle
Attn: Rob Landry
PO Box 1197
Concord, MA 01742
617-969-9999
rblandry@gobostonshuttle.com

7. For Further Information

If you have any further questions regarding the data GO Boston Shuttle collects, or how we use it, then please feel free to contact by email rblandry@gobostonshuttle.com

PO Box 1197
Concord, MA 01742

Northeast Transportation Group d/b/a GO Boston Shuttle
4 Middle Street, Suite 226
Newburyport, MA 01950
978-248-0114